Privacy Policy of the Globalex Trading DMCC

Effective Date: 14.10.2025

Globalex Trading DMCC ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services. By accessing or using our services, you consent to the collection, use, disclosure, and storage of your personal information as described in this Privacy Policy.

Information We Collect

1. Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, and payment details when you interact with our services or make a purchase.
2. Log Data: We automatically collect certain information when you access or use our services. This may include your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits.
3. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities. You can manage your preferences for cookies through your browser settings.

Use of Information

We use the information we collect for various purposes, including:

1. Providing, maintaining, and improving our services.
2. Processing and fulfilling your orders.
3. Communicating with you, including responding to your inquiries and providing customer support.
4. Sending you promotional and marketing communications that may be of interest to you.
5. Conducting research and analysis to enhance our services and improve user experience.
6. Protecting against fraudulent or unauthorized transactions.
7. Complying with legal obligations.

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, and IT support providers.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from governmental authorities.
3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Consent: We may disclose your information to third parties with your consent.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

Your Choices

You have the right to:

1. Opt-out of receiving marketing communications from us by following the instructions provided in the communication.
2. Update or correct your personal information by contacting us directly.
3. Request access to the personal information we hold about you and request its deletion, subject to legal obligations.

Third-Party Websites and Services

Our services may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we may have collected information from a minor, please contact us, and we will promptly delete it.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at info@globalex.me.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and storage of your personal information as described herein.